Privacy Policy

Effective Date: July 1, 2024

 

1. Introduction

Welcome to Exotop Pro. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://exotop.com (the "Site"), and use our services, including but not limited to e-commerce activities and text communications.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

 

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

 

Usage Data

We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

 

3. Use of Your Information

We use the information we collect in the following ways:

  • To facilitate transactions and deliver the products and services you request.
  • To send you administrative information such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • To send you promotional communications, including text messages, for which you will have the option to opt-out.
  • To improve our Site and your customer experience.
  • To monitor and analyze the usage and trends to improve your experience with the Site.

 

4. Text Messaging

By providing your phone number, you agree to receive text messages from us. These messages may be related to your orders, customer service inquiries, or promotional offers. Message and data rates may apply. You can opt out of receiving these text messages at any time by following the instructions provided in the messages.

 

5. Google Analytics

We use Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

 

6. E-commerce

When you purchase something from our Site, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We use this information to process your orders, manage your account, and provide customer service. We may also use your information to send you promotional offers and updates.

 

7. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

 

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we have about you.
  • Request that we correct or update your personal information.
  • Request that we delete your personal information.
  • Opt-out of certain uses of your personal information.

To exercise any of these rights, please contact us at [email protected].

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

 

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Exotop Pro
Email: [email protected]

Thank you for visiting Exotop Pro!